Help

Before doing anything else, please empty your cached images and files and delete the cookies from your web browser. 

If you do not know how to do this, please perform a web search to find out how on your web browser, it's very easy!



If you have done this and the problem persists, please contact the support team at Beemoov by using the form at the bottom of this message.

Please include as much information as possible so that our agents can resolve your problem as fast as possible. (The part of the site concerned, what action created the problem, including a screenshot if possible, browser info, etc.)

If you would like to include an image, please add an image link to your message, as the Beemoov support team cannot process attachments.

We wish to inform you that it is impossible for Objects, Maanas or Gold Coins to disappear from your account.

If you think you have been affected by a flaw in the system, we invite you to contact support at Beemoov by using the support form below.

If you would like to include an image, please add an image link to your message, as Beemoov support cannot process attachments.

If you receive insults or inappropriate messages via your private messages, please do not contact the moderators directly. A reporting feature exists on Eldarya!

Click the "Report" button at the bottom of the concerned message.

Once the message has been reported, it will automatically be sent to the moderation team for verification.

If you would like to report prohibited behavior, please contact a Moderator and provide a screenshot of the problem. The moderator will be in charge of sanctioning the player in question.